SJCDPW requests technical proposals from qualified consulting firms to undertake, perform, and complete the tasks set forth in Request for Proposals – SJCDPW-RFP-23-03. The selected consulting firm will perform professional services for the Countywide Computerized Maintenance Management System Software (CMMS).

SJCDPW desires to transform current processes into a data-driven service tool designed to receive, track, and display status on service requests via various portals (i.e., phone, web, customer service representative, etc.). The qualified consulting firm will convert these service requests into work orders as circumstances dictate, and be able to store and utilize the data captured as a result of all service related activity to conduct data analysis to calculate cost of services provided by SJCDPW, and identify areas of importance based on activity (trend analysis).

SJCDPW also desires the ability to provide financial forecasts for services based on stored accurate data
and to communicate with the SJCDPW’s financial system to ensure sound, strategic cost and expenditure analysis for budget forecasting long-range financial planning.

The deadline for submitting technical proposals to SJCDPW will be no later than 4:00 p.m. on Friday, November 17, 2023. SJCDPW’s standard business practice strives to ensure that a consultant’s professional qualifications meet the needs and services to be performed, the payment method is appropriate, and the cost is fair and reasonable to the public agency. A copy of SJCDPW-RFP-23-03 is available to view at the Internet address: https://www.sjgov.org/department/pwk/rfps_and_rfqs and https://www.bidexpress.com . All prospective consultants must register for solicitation No. SJCDPW-RFP-23-03 in order to be added to the Proposers’ List and, if necessary, receive a Notice of Release of Addendum and information about the pre-bid meeting. It is imperative that prospective consultants check the solicitation Web page often for the status and/or modifications. Alternative arrangements may be made to secure a hard copy of SJCDPW-RFP-23-03 or general questions regarding the solicitation by calling Mr. Nhan Tran, Management Analyst II, at the telephone number (209) 953-7452.